Chat with us, powered by LiveChat

🎉 Clearance Event: Now through April 30th – Save Big on Select Items! Limited stock available. Don’t miss out!

🎉 Clearance Event: Now through April 30th – Save Big on Select Items! Limited stock available. Don’t miss out!

FAQs

Frequently Asked Questions – AutoHadhook

If you can’t find what you’re looking for, contact us via live chat, call us at 1-888-884-4909, or email support@autohadhook.com.

Car Lifts

Are your car lifts suitable for commercial use?

Yes, all our lifts meet or exceed commercial standards. Please review weight capacities and certifications on the product page.

Can I install a lift myself?

Some customers choose to self-install, but we recommend professional installation. We offer installation for an additional fee. Contact us for details.

🛞 Wheel Service Equipment

Are your machines plug-and-play?

Most machines are pre-assembled and require minimal setup. Refer to the manual or contact support.

What power requirements do your machines have?

Check each product description for voltage and air requirements. Some require 220V outlets or compressors.

🧰 Shop Equipment

Do you offer bulk discounts?

Yes, contact our sales team for a custom quote on large orders.

Is setup assistance available?

Yes, we’re here to help. Some items are ready-to-use; others may need assistance which we’re happy to provide.

📦 Shipping

Do you ship internationally?

Yes. Please contact our export team for quotes and options.

What if I don’t have unloading equipment?

We offer liftgate service or flatbed delivery with crane at extra cost. Contact us for pricing.

Do you accept COD?

No, we do not accept Cash on Delivery (COD) orders.

How is shipping calculated?

Shipping is based on your location. If no fee shows at checkout, shipping is free.

How do I track my order?

You’ll receive an email with tracking info within 24–48 hours after your order is placed.

🛒Ordering

How do I place an order?

Add items to your cart, go to checkout, fill in your billing and shipping info, and pay via PayPal or credit card.

Having trouble checking out?

Please contact us via phone or live chat. We’re happy to help!

💳 Payment & Financing

What payment methods do you accept?

All payments are securely processed via PayPal. You can also use your credit or debit card as a guest.

Do you offer financing?

Yes, through PayPal Credit. This offers buyer and seller protection.

🧾Taxes

Are taxes included?

Taxes are calculated at checkout based on your shipping address and local tax laws.

🛠 Warranty & Support

What’s covered under warranty?

Warranty terms vary by product. Details are listed on each product page.

What if something’s missing from my delivery?

Contact us immediately. We’ll investigate and resolve it as fast as possible.

Need help?
📞 Call: 1-888-884-4909
💬 Live Chat: Available 7 days a week

📧 Email: support@autohadhook.com